Privacy statement
No Hours handles personal data with care. This statement explains which data we process when you visit this website or contact us, why we do so and what your rights are.
Who we are
No Hours is a trade name of Van der Steen Holding B.V., Engelsedijk 3, 5231 EH ’s-Hertogenbosch, registered with the Netherlands Chamber of Commerce (KvK) under number 63322161. We are responsible for processing your personal data. Questions about privacy can be sent to willem@nohours.com.
Visiting the website
- No cookies, no tracking. This website does not set cookies and does not use analytics or advertising services.
- Language choice. If you choose Dutch or English, your own browser remembers that choice (local storage). This stays on your device and is not sent to us.
- Hosting. The website is hosted by Vercel Inc. On each visit Vercel processes technical data, such as your IP address, browser type and time of visit, to serve and secure the website. Vercel keeps this data for a short period and acts as our processor. As Vercel is a US company, data may be processed outside the European Union; appropriate safeguards apply, such as the European Commission's standard contractual clauses.
- Fonts. Fonts are served from our own server. No connection is made to Google or other third parties.
Contacting us
If you email us, we process your name, email address and the content of your message, plus your phone number and company details if you include them. We only use this data to answer your question and, if you wish, to make a proposal. The legal basis is our legitimate interest in responding to your message, or taking steps at your request before entering into a contract. Our email runs on Google Workspace (Google Ireland Ltd.), which acts as our processor.
How long we keep data
We keep contact details and correspondence for up to two years after our last contact. If it leads to an engagement, we keep administrative records for as long as the law requires; for tax records in the Netherlands this is seven years.
Sharing with others
We do not sell your data and only share it with the processors listed above, or where the law requires us to.
Your rights
You have the right to access, correct or delete your data, to restrict or object to its processing, and to data portability. Send your request to willem@nohours.com; we respond within one month. If you are not satisfied with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes
We may update this statement, for example when the website changes. The date at the top shows which version applies.